Accidents happen when we least expect them, and knowing the right steps to take can make all the difference. At EZ Wheels SA, we’re here to guide you through the process to ensure your safety and the swift resolution of any claims.
Follow this simple accident procedure to stay in control and get the assistance you need.
1. Report All Damages to EZ Wheels SA
The first step is to notify us immediately about any damages to the vehicle. This ensures we can begin assisting you without delay.
2. Roadside Assistance at Your Fingertips
If you require roadside assistance:
- Call 086 083 8485.
- Press 1 for assistance.
Have your policy number (806114783) ready to expedite the process.
3. Document the Scene
Accurate documentation can make a significant difference when filing a claim. Be sure to:
- Take clear photos of the accident scene, including all vehicles involved and any visible damages.
- Capture the third party’s driver’s license (if applicable).
- Collect their contact details, including name and phone number.
4. Visit the Nearest Police Station
Immediately report the accident to the closest police station and obtain a case number. This is a crucial step for processing your claim.
5. Send Details to EZ Wheels SA
Once you have all the necessary information, send the following to us:
- Photos of the accident scene.
- Third-party contact and license details (if applicable).
- The police case number.
Our team will log your claim and provide further instructions on the next steps.
Why Choose EZ Wheels SA?
We understand that accidents can be stressful, and we’re committed to supporting you every step of the way. Our streamlined accident process ensures you can focus on what matters most your safety and peace of mind.
Should you have any questions or require additional assistance, don’t hesitate to reach out. We’re here to help!
Drive with confidence, knowing EZ Wheels SA has you covered.
